What to Expect from Your Life Insurance Phone Interview

Documents You’ll Need for the Interview

While the majority of the questions can be answered without preparation, there is some information you should have on hand for quick reference. Use the following list as a guide.

Proof of Identity and Personal Information

Driver’s license number
Social Security number
Household net worth, including income
Employment information
Current life insurance coverage information, if applicable

Healthy, Medical, and Lifestyle Information

Names, addresses, and phone numbers of current doctors, as well as any doctors visited within the last few years
Reasons for and dates of medical treatment and/or surgeries
Names of any prescription medicines you are taking the dosages
Use of tobacco products, alcohol, and drugs
Lifestyle questions (e.g. exercise habits, travel, any risky sports/hobbies such as skydiving, rock climbing, etc.)

Completing the Phone Interview

Within 24-48 hours of completing the phone interview, you will electronically (and securely) receive the application complete with your interview responses so you can review them.

You’ll be required to apply an eSignature to acknowledge the application is accurate and ready for official submission. Note: if the proposed insured is different from the policyowner, email addresses for both individuals need to be provided and eSignatures from both will be required.

Some life insurance companies offer a verbal approval option during the interview in lieu of sending the application for a signature. Either way you will receive a copy of the completed application for your records.

The next step would be to complete your life insurance medical exam. If required, some carriers schedule the medical exam during the phone interview with you, some will call later to schedule it separately.

» Learn more: 12 Tips for Your Life Insurance Medical Exam

Not all life insurance companies follow the same processes, but this is a general explanation of how the phone interview is conducted.

If you haven’t yet applied for life insurance, feel free to run free term life insurance quotes now to check how little it may cost you. You won’t need to give up any personal contact information to see quotes, and once you apply, we will never sell your information. Quotacy is your advocate in the life insurance buying process.

Photo credit to Taylor Grote