Staying engaged with the life insurance underwriting community
Industry events are valuable opportunities for the life insurance community to come together to reconnect professionally and personally, recharge with new learnings, and reflect on current trends. After returning from the Association of Home Office Underwriters (AHOU) conference this year, some of our leaders report back on the topics that were top of mind this year.
“At ExamOne, strong relationships with our clients are a top priority for us. The life insurance industry has been very welcoming to me, and I appreciate the opportunity to listen and learn more from our conversations at AHOU. I have discovered that the more we connect and collaborate, the more we can achieve together. Our partnerships have been vital as we all continue to evolve with the changing market and we remain committed to delivering solutions to meet your needs. From our laboratory expertise and innovative data offerings to the largest operations footprint in the country, we are here to support you and your goals.”
– Keith Ward, ExamOne President
“As a first-time attendee and speaker at AHOU, I was warmly welcomed into to a wonderful community of dedicated and passionate professionals. From talking to attendees after my presentation and attending other informative sessions, it was obvious that there is a strong desire to keep advancing the industry’s medical knowledge and expertise that is integral to life insurance underwriting. Some of the ‘hot topics’ during the conference led to several conversations I had about how current and historical medical and laboratory data can counter trends like mortality slippage and increasing non-disclosure rates. I left excited about the prospect of how we can continue to innovate and demonstrate the vital value of laboratory and medical information.”
–Hope E. Karnes, MD, PhD, ExamOne Medical Director
“One big takeaway from AHOU this year was the discussion on all the mortality slippage most carriers have had to absorb since jumping into an automated underwriting process. The tools from 5-6 years ago weren’t as effective as first scoped and have made it a very real issue now. However, there is good news, the data available today is so much better and the new and enhanced tools seem to be outperforming the old ones. Many in attendance concluded it is probably time, if you have not already done so, to re-evaluate your current AU process.”
– John Reynolds, ExamOne Sr. Vice President of Commercial & Business Development
“Connecting one-on-one with clients is so beneficial for both ExamOne and our customers. I get valuable operations feedback firsthand and they now have another advocate within our organization. We are truly invested and engaged in our client partnerships. When we support each other, we grow together.”
– Gaurav Malik, ExamOne Sr. Vice President of Operations
“Staying up-to-date and informed on current industry topics, as well as research and development, is so important in the ever-evolving life insurance underwriting environment, and our industry as a whole. As part of the AHOU program committee, we are committed to delivering relevant, current, and interesting content to attendees. Content that covers current and emerging trends that will carry us into the future. As an underwriter, I look forward to working with our clients to utilize this new knowledge and the learnings and turning this information into creative options and work solutions for our customer’s workflows.”
– Heather Haslam, ExamOne Certified Professional Underwriter and AHOU Program Committee Member
