Life Insurer Faces Legal Pushback From Its Own Insurers

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What You Need to Know

PHL Variable has increased universal life cost-of-insurance charges several times.
Policyholders have sued over increases imposed in 2010 and 2011, in 2017 and 2021.
The liability insurers say a prior litigation exclusion applies to the 2021 litigation because it arises from the contested 2017 increase.

Court filings in California and Connecticut show what happens when a life insurer has problems collecting benefits from its own insurance companies.

PHL Variable Insurance Co., a subsidiary of Nassau Financial, faced class-action lawsuits after it increased universal life policy cost-of-insurance charges.

PHL has been trying to get XL Specialty Insurance and the other companies that provided its errors and omissions coverage and directors and officers coverage to pay claims related to universal life cost-of-insurance charge litigation.

XL and the other insurers say in a complaint filed in a state court in Connecticut that they have no obligation to pay the claims. The insurers also argue, in a memorandum filed in a state court in California, that the proper venue for litigation is a state court in Connecticut, not a state court in California.

Representatives for Nassau and XL declined to comment.

What it means: The filings in the PHL Variable Insurance cases show how a company that’s providing life insurance and annuities for clients handles its own insurance claim disputes.

The cases: Universal life policies are permanent life insurance policies that separate the performance of a savings arrangement with cash value from the expenses related to administering the policy and paying the claims. Issuers list the cost-of-insurance charges separately.

Policyholders angry  about universal life cost-of-insurance increases imposed in 2010 and 2011 negotiated a settlement.

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In recent years, plaintiffs have filed additional suits over cost-of-insurance charge increases that PHL imposed in 2017 and 2021. PHL sued its insurers in October in a California state court for help with the cost of defending itself against suits related to the 2021 increase.

XL and the other errors and omission and directors and officers providers declined to comment on the suit at that time.