Intact presents social impact and ESG progress

Intact presents social impact and ESG progress | Insurance Business Canada

Environmental

Intact presents social impact and ESG progress

Report highlights milestones and measures of success

Environmental

By
Terry Gangcuangco

Intact Financial Corporation has released its 2023 Social Impact & ESG Report, outlining the company’s progress in terms of its environmental, social, and governance targets alongside objectives when it comes to staff and customers.

“The report details how Intact is delivering on its social impact mandate and how ESG considerations are embedded in the organization’s strategy and its three objectives: having customers as advocates, engaged employees, and being a most respected company,” Intact said.

According to Intact, a survey conducted in 2023 revealed that 71% of its customers in Canada would likely suggest the insurer to others after settling a claim. In the same year, Intact paid over $1 billion in claims for natural disasters, aiding customers in recovering from severe weather-related damages.

Other highlights in the report include Intact’s ‘Best Employer’ recognition from Kincentric.

Additionally, in 2023, 57% of stakeholders acknowledged the insurance group’s efforts in community resilience, representing a higher percentage from the previous year. The company also achieved a 35% reduction in the intensity of investment emissions in 2023 from 2019 levels, progressing towards a 40% reduction by 2030.

“Our report highlights key milestones and measures of success as we strive to be a leader in building resilient communities.”

The 78-page resource also includes the 2023 public accountability statement for Intact and its applicable subsidiaries, as well as the group’s Climate Strategy and Resilience Barometer.