Insurance Age year in review- Steve Molloy

What has been most challenging in the insurance space in 2021?

From a supply chain perspective, the industry has experienced unprecedented external disruption at all stages of the claims process, including vehicle part delays, capacity problems, and a skills shortage within the vehicle repair sector, impacted by Brexit. Furthermore, the impact of Covid has caused staff attrition, motivation, recruitment and resourcing challenges, as well as vehicle procurement and fleet management issues due to

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