HDFC ERGO adopts cloud-native solutions in industry milestone

HDFC ERGO adopts cloud-native solutions in industry milestone | Insurance Business Asia

Insurance News

HDFC ERGO adopts cloud-native solutions in industry milestone

SaaS solutions to revolutionize policy management and claims across India

Insurance News

By
Mav Rodriguez

Indian general insurer HDFC ERGO has entered into a strategic partnership with Xceedance, a global provider specializing in insurance consulting, technology, and data solutions. This collaboration is aimed at deploying Duck Creek Technologies’ SaaS core insurance delivery systems across India, signaling a significant technological advancement in the local insurance landscape.

The partnership will see the integration of Duck Creek’s extensive suite of cloud-native applications for policy management, claims services, billing, and data insights. This initiative is expected to revolutionize HDFC ERGO’s operational capabilities by modernizing their insurance product offerings and enhancing their market presence.

In addition, the project will develop a user-friendly interface built on a no-code platform, simplifying the process for both intermediaries and end-users.

“We are thrilled to be selected as a strategic partner for HDFC ERGO in this transformative journey. Our extensive insurance industry knowledge and proven experience with large-scale Duck Creek implementations across the globe have played a pivotal role in this selection. HDFC ERGO recognizes the importance of partnering with a team that brings technological expertise and a deep understanding of the insurance domain. We are committed to delivering exceptional value to make HDFC ERGO successful,” Xceedance EMEA and APAC president Amit Tiwari said.

Sudeep Chatterjee, commercial director for India at Duck Creek Technologies, also noted the importance of collaboration in achieving successful outcomes.

“At Duck Creek, our insurer customers are our north star, and we’re only as successful as they are. As such, our partners are an important part of guaranteeing the delivery of successful outcomes. Throughout our experience with Xceedance, having already partnered with them on a variety of global insurtech projects, they have continually displayed a great deal of commitment to delivering outstanding results for our customers, and we look forward to partnering with them again to assist HDFC ERGO to deliver more value to their customers in an ever-evolving world,” Chatterjee said.