Fidelity to Hire 4,000, Including Advisors, in First Half of 2023

What You Need to Know

The announcement follows years of record hiring, including hiring more than 17,000 associates in 2022.
Around half of the new positions will be client-facing.
The company says it is focused on long-term investments in its staff.

Fidelity Investments plans to fill 4,000 positions in the first half of 2023, following several years of record hiring, and its new hires will include advisors, a company spokeswoman told ThinkAdvisor on Friday.

Fidelity’s hiring efforts are “focusing on customer service and tech,” the firm said Wednesday in a statement releasing its annual report. The company didn’t specify how many of the new hires would be advisors.

“We are hiring for client-facing roles, technology roles, and business support functions,” the spokeswoman said Friday. “Advisors are part of that first bucket, client-facing hires.”

The spokeswoman said 45% of open roles positions would be client-facing, including customer service representatives, financial consultants, licensed professionals, and sales and relationship management positions supporting retail, workplace and intermediary clients.

Technology hires this year will represent 18% of open roles and include “full-stack software engineers, data scientists, mobile/IOS engineers and architecture professionals,” she said.

Support function hires will be 37% of open roles and include operations, client services, product management, marketing, human resources, finance and compliance, she added.

The privately owned firm has been rolling out new benefits to make long-term investments in its staff, including a fully funded undergraduate degree benefit. “Fidelity offers career pathways as part of a revised onboarding experience designed to promote” mobile tech and experiential learning, it said in the statement.

“We take a long-term view to investing in our overall workforce and our people, just as we do in our businesses,” according to Kirsten Kuykendoll, head of talent acquisition at Fidelity.