EZlynx Insurance Agency Management Software Reviews
EZlynx is an innovative and trusted insurance agency software that offers all-in-one insurance solutions by integrating agency management system, comparative rater, reporting, and customer portal.
EZlynx helps to streamline the insurance workflow process and manage the end-to-end policy lifecycle. Insurance agencies looking to automate the daily workflow and centralize and manage customer information can leverage Ezlynx and focus on selling and growing their book of business.
Over 37,000 agencies across the US currently use EZlynx as a part of their insurance agency automation and workflow management as per the company.
Let’s dissect the features offered by EZlynx in detail and figure out what kind of agency this insurance agency software is best suited for and who can get the best benefits out of this tool in this comprehensive EZlynx reviews by Agency Height.
EZlynx Insurance Agency Management System Features
EZlynx offers a cloud-based insurance agency management system that is packed with powerful features to automate and manage the workflow for insurance agencies.
This powerful software suite is suitable for both new and established insurance agencies looking to grow their sales.
EZlynx can be integrated into your agency to focus on selling, servicing, and growing your agency using its powerful tools for workflow automation, insurance policy management, personal lines rating, commercial lines submissions, eSignature, email marketing, text messaging, easy access of customer quotes, policy documents management and much more.
Product Features:
Insurance Accounting Software Insurance Agency Automation Insurance Client Portal Insurance Analytics Software Insurance Customer Retention Software Insurance Customer Communication Management Software Commercial Insurance Submission Software
1.Insurance Accounting Software
EZlynx is equipped with revolutionary accounting software that helps agencies in record-keeping, tracking, automation, commission tracking, auditing tools, payment management, and premium trust balancing.
You can save time and boost profitability with EZlynx’s premium accounting software to increase productivity whilst maintaining accuracy.
2.Insurance Agency Automation
Automating the insurance agency workflow is the cornerstone of boosting productivity and profitability in the modern business age.
EZlynx offers insurance automation software as part of its insurance management system, which helps top automate repetitive but important day-to-day business tasks.
This helps to establish best practice workflows and reduce manual human errors so that agencies have more time to focus on increasing their revenue.
3. Insurance Client Portal
EZLynx comes with a dedicated customer portal that gives your clients the ultimate insurance experience with 24/7/365 access to their insurance policy documents and ID cards on any device.
The client portal is power packed with features to view policies, document sharing and ID access, policy change requests, add claims information and images, generate certificates.
The integration of the insurance client portal is a huge boost to customer satisfaction that is secure, efficient, and full of important features.
4. Insurance Analytics Software
Insurance agencies in the modern era rely heavily on data-driven decisions and insights to boost efficiency, profitability, customer satisfaction, and retention.
EZlynx analytics helps to extract professional report visualizations, analytics for accounting, sales pipeline, revenue, and more.
This helps to track the KPis and make data backed decisions for the agency’s growth and increased profitability.
5.Insurance CRM Software
An innovative CRM system is an integral part of every powerful insurance agency management system as it is crucial to manage the sales pipeline and convert more leads into profitable clients.
EZlynx has a tailor-made insurance CRM software integrated into the management system for the complete customer lifecycle.
The Sales center feature is dedicated to streamlining sales pipeline by identifying missed sales opportunities, tracking and managing sales tasks, forecasting the sales, and easily tracking sales data.
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6. Insurance Customer Retention Software
EZlynx has a powerful insurance customer retention software in its arsenal to keep the retention rate high through its patented workflow automation and analytics technology.
A crucial part of increasing revenue and profitability for any insurance agency is maintaining high retention rates.
EZlynx has amazing features for client focused retention, predictive analytics models to identify clients at risk, policy comparison and premium change summaries.
These features help to reduce the churn rate and customer satisfaction ultimately creating a significant impact on customer retention.
7. Insurance Customer Communication Management Software
Communications Management has a huge impact on insurance agency management and EZlynx attests to this fact as they have given world-class communication management software as part of the agency management system.
The cloud-based CCM software allows the expansion of marketing reach with marketing campaigns, text messaging with customers, email campaigns, reminders and renewals, eSignature, postal mail, automated communication, as well as EZLynx for Outlook and Gmail.
8.Commercial Insurance Submission Software
The CL insurance submission software allows insurance agents to automate commercial lines submission workflows, with carrier submission tracking feature, underwriter management tool, appetite and product guidance from select carrier providers and optimize the business processes.
These features make EZlynx a top-class insurance agency management system equipped with the best tools and solutions for effective and automated workflow management to boost sales and grow as an agency.
EZlynx Pricing and Support
Recent analysis shows that EZlynx pricing starts at $350 monthly and Free trial is also available for users interested in testing the system before purchasing.
The available channels for EZlynx support are:
EZlynx: What are people saying about this insurance agency management system?
EZlynx claims that its insurance agency management system has been adopted by over 37000 agencies across the United States.
Here are some of the pros and cons based on the reviews given by the users of EZlynx on Capterra, g2, software advice, and more platforms.
Pros and Cons of EZlynx
EZlynx offers seamless integration with many carriers and Agency Management Systems.User-friendly for new users.Connects to 350+ carriers across the country.Mobile version is also great.Easy to access and navigate with good customer support.Complete package for data management.Good automation and retention centerComes with an integrated rater.Commission payout system is easy. 
Tech support tickets can be slow.Implementation team is not up to the mark at times.Report function and CMS are weak as per some reviews.Designed to benefit personal lines according to some users.
Ratings and Reviews
Here the reviews and ratings for EZlynx insurance agency management software collected from some of the top review platforms in the United States.
Capterra: 3.7/5 (68 reviews)
Trust Radius: 9.5/10 (11 reviews)
Software Advice: 3.7/5 (68 reviews)
g2: 4/5 (256 reviews)
Overall EZlynx has a proven track record of being a reliable and multi-faceted insurance agency management system aimed at boosting the sales and productivity of any insurance agency.
The system comes with amazing features designed at streamlining the workflow management and automating the everyday business tasks.
Equipped with dedicated CRM, retention software, and communications software, EZlynx can be a powerful addition to your insurance agency.
Moreover, the data-driven platform makes it a strong contender for one of the top insurance agency management systems out there in the market. EZlynx joining the Applied Epic family provides more choice of management system technology and rating technologies to support automation regardless of size.
Frequently Asked Questions
Is EZlynx a CRM?
EZlynx is an insurance agency management system that constitutes of comparative rater, agency management system (AMS) and Insurance CRM software making it a complete package rather than just a CRM.
Is EZlynx owned by Applied Epic?
Applied Systems completed the aquisition of EZlynx in March 2021.
Is there an EZlynx app?
Yes, there is a mobile version of the EZlynx insurance agency management software for quick access to data on mobile devices.
