CIAA Canadian Claims Summit Registration & Agenda
by Canadian Independent Adjusters’ Association (CIAA)
June 25, 2024
The Canadian Independent Adjusters’ Association is pleased to present the 4th Annual Canadian Claims Summit. Specifically designed with Claims Professionals in mind, please register today and see the full conference program below.
Click HERE and Register
When: June 25, 2024
Where: Marriott Toronto Airport
901 Dixon Road, Toronto ON M9W 1J5
How: Registration in open
We look forward to seeing everyone there!
Featuring a claims industry-driven agenda with a stellar speaker line-up including Carl Van, one of the most highly sought after keynote speakers and internationally recognized expert in the claims environment.
MORNING AGENDA
Registration & Continental Breakfast – 8:30 am to 9:15 am
Welcome – 9:15 am
Maria Joshua, CIAA National President
Gio Rocca, CIAA Summit Chair and Master of Ceremonies
ARTIFICIAL INTELLIGENCE: 9:30 am to 10:30 am
Transforming Claims Management: The Power of AI. This insightful session will delve into how artificial intelligence is revolutionizing claims management. Industry experts will explore AI themes that are streamlining processes, enhancing accuracy, and improving customer satisfaction. Learn about the practical applications of AI, hear success stories from leading claims administration companies, and discover how you can leverage these innovations to optimize your operations. Don’t miss this opportunity to stay ahead in the rapidly evolving world of insurance technology!
Networking Break – 10:30 am to 11:00 am
STAFFING CHALLENGES: 11:00 am to 12:00 pm
Talented people are the driving force behind success. Join the discussion on how, as an industry, we can commit to attract, develop, and nurture our colleagues while providing the next generation with the tools they need to succeed in the insurance adjusting industry.
Luncheon – 12:00 pm – 1:00 pm
AFTERNOON AGENDA
KEYNOTE: 1:00 pm to 3:00 pm
Carl Van, ITP, President & CEO of International Insurance Institute Inc. One of the most highly sought after keynote speakers and presenters at claims conferences in Canada and the U.S. An internationally recognized expert in the claims organization, he has been in the insurance claims industry since 1980 and has dedicated his life to studying the claims environment, developing classes and training programs to improve the success of individuals working in the industry.
Networking Break – 3:00 pm to 3:15 pm
NAVIGATING THE UNPREDICTABLE: 3:15 pm to 4:15 pm
The frequency and severity of catastrophic losses are increasing in Canada. With $3 billion in insured losses in 2023 and predictions for an active CAT season in 2024, the time is now for the industry to plan our response. Join us for a moderated conversation with Industry Leaders on key trends in catastrophe claims and how to plan before, during and after an event.
Networking Reception – 4:00 pm to 6:00 pm
(Refreshments and Appetizer Stations)
Click HERE to print/download the agenda.
CIAA is the national voice of Independent Adjusters in Canada, providing leadership through advocacy, education and recognized professional standards.
For more information, please contact:
Patricia Battle
Executive Director
Phone: 416-621-6222
pbattle@ciaa-adjusters.ca
www.ciaa-adjusters.ca
Visit event’s website
https://www.ciaa-adjusters.ca/ciaa-canadian-claims-summit/delegate-information-registration/
