Brokers call on new RSA boss to "step up a gear"

Brokers have stated that they want to see a clear broker strategy and more engagement from RSA following its takeover by Intact Financial Corporation and the appointment of a new UK and International chief executive officer.

RSA has received criticism from regional brokers over the past few years, with experts accusing the provider of being “difficult to trade with” – a situation that previous CEO Scott Egan repeatedly committed to addressing and rectifying.

While the insurer’s new owners

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