SEIB picks ARAG for specialist motor breakdown services

Authored by ARAG

SEIB Insurance Brokers Ltd has chosen ARAG to provide breakdown assistance cover to the broker’s diverse range of motor clients, including horsebox and horse trailer owners, members of the clergy, and private hire drivers.

ARAG has won the business after providing specialist cover for SEIB’s funeral vehicle fleet policies for several years. While SEIB’s private and commercial motor business spans a range of market segments, the breakdown cover for equine transport, funeral vehicles and taxis inevitably presents unusual challenges for recovery operators.

Commenting on the new arrangement, Matt Warren, UK Sales Manager at ARAG said:

We’ve worked hard to build up the capabilities and a reputation among brokers as a specialist for specialists. It’s about tailoring not just the cover but also the claims service, to deliver products that truly meet our brokers’ clients’ needs.

SEIB obviously has a great reputation itself, so we’re delighted that such an award-winning company has entrusted us with this important business and to be extending our partnership with the broker.

Paul Wilson, Motor & Commercial Manager at SEIB added:

We’ve listened to the feedback our customers have provided and made the decision to use ARAG as our motor breakdown provider. We’re really impressed with the value-add services they can provide, particularly for our equestrian customers, and we’re confident that this will improve the breakdown experience on our specialist motor policies.

ARAG has been very flexible in shaping different covers to suit the specific demands that some of our niche markets create. Motor breakdown assistance is an important and sometimes challenging product to deliver, but ARAG has used the company’s experience to develop products that help differentiate SEIB in our markets and enhance our proposition to clients.

Last year, SEIB won the Marketing and Customer Engagement Award at the national UK Broker Awards and was shortlisted for two National Insurance Awards.