Aflac Life Insurance Review (2022)

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Aflac Life Insurance Review (2022)

Jeffrey Manola is an experienced life insurance agent and the founder of Top Quote Life Insurance. His mission when he created Top Quote Life Insurance was to provide online consumers searching for life insurance with the absolute best quotes for term life insurance, permanent life insurance, no medical exam life insurance, and burial insurance.
Not only does he strive to provide you with the …

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Leslie Kasperowicz holds a BA in Social Sciences from the University of Winnipeg. She spent several years as a Farmers Insurance CSR, gaining a solid understanding of insurance products including home, life, auto, and commercial and working directly with insurance customers to understand their needs.
She has since used that knowledge in her more than ten years as a writer, largely in the insur…

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Reviewed by



Leslie Kasperowicz


Farmers CSR for 4 Years


UPDATED: Feb 10, 2022

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Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different life insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about life insurance. Our goal is to be an objective, third-party resource for everything life insurance-related. We update our site regularly, and all content is reviewed by life insurance experts.

Facts You Should Know

Aflac Life Insurance offers individual and workplace life insurance
Aflac provides term life, whole life, guaranteed issue life, and juvenile life policies
Aflac  has been rated an A+ by A.M. Best

Aflac Life Insurance provides customers with permanent life and term life insurance quotes in all 50 states. The company has four types of policies and various riders. Additionally, Aflac has been rated an A+ by A.M. Best, ensuring customers who file claims will receive a payout.

Knowing more about Aflac Life Insurance will help you determine if it’s the right choice for you.

Before starting this Aflac Life Insurance review, enter your ZIP code to get free life insurance quotes in your area.

Does Aflac Life Insurance have competitive rates?

A common question for those considering coverage is, “How much does Aflac Life Insurance cost?” Unfortunately, Aflac doesn’t provide its average rates online. As a result, most customers will need to contact the company to determine the cost of coverage.

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Aflac doesn’t show its rates online, but you can get an idea of how much you’ll pay by looking at average industry rates. However, life insurance companies use various factors to determine rates. Therefore, it’s impossible to provide an accurate quote without knowing your specific situation.

The following chart shows the average annual male life insurance rates for a $500,000 whole life policy by age to determine the amount you might pay for coverage.

Average Annual Male Aflac Life Insurance Rates for a Whole Life Policy at $500,000

AgeAverage Male Life Insurance Rates

30 years old$4,308

40 years old$6,388

50 years old$9,875

60 years old$15,878

70 years old$27.237

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The following chart shows the same information for females.

Average Annual Female Aflac Life Insurance Rates for a Whole Life Policy at $500,000

AgeAverage Female Life Insurance Rates

30 years old$3.802

40 years old$5,467

50 years old$8,347

60 years old$13,487

70 years old$23,678

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As you can see, females are more likely to find affordable Aflac Life Insurance rates than men. Additionally, rates usually increase as policyholders age.

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What coverages are offered by Aflac Life Insurance?

While some Aflac policies are available for individuals, the company mainly focuses on workplace life insurance. But how does Aflac work for workplace life insurance?

Aflac sells group plans that employers can provide for employees. Payroll deductions cover the monthly rates, so employees don’t have to worry about making payments. Additionally, the coverage is portable, allowing employees to maintain coverage if they change companies or retire.

The cost of life insurance is a great way to determine the quality of a company. However, understanding Aflac Life Insurance company policies can help to ensure that the company has the type of coverage you desire.

Aflac’s term life policies are in 10, 20, or 30-year terms, but availability depends on the applicant’s age. Additionally, the policy features level rates, meaning that your rates won’t increase as you age.

The term life plan is available for customers between 18 and 70, but the maximum benefit depends on the applicant’s age. Applicants 50 years old and younger can obtain coverage up to $500,000. Customers 51 to 70 years old are limited to $250,000 of coverage.

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Aflac’s whole life policy is a full-life plan that allows policyholders to accrue a cash value over time. The cash value can be borrowed from the policy if needed and may pay out dividends annually. However, the availability of this benefit is not guaranteed.

Similar to the term life option, this plan is available for customers between 18 and 70. Those 50 years and younger can obtain coverage up to $500,000, and customers 51 to 70 are limited to a maximum benefit of $200,000.

The company’s guaranteed issue life plan is a no medical exam policy, allowing customers to obtain coverage without disclosing medical information. Due to the lack of medical knowledge, Aflac only provides a maximum of $50,000 for this option.

Aflac also provides a juvenile life policy for children between 14 days and 18 years old. Available in $10,000, $20,000, or $30,000 plans, coverage is guaranteed until adulthood. The insured can convert the plan to an adult term life or whole life plan on their 18th birthday.

Does Aflac Life Insurance offer riders?

Most life insurance companies offer customers various options to add to a policy. These options are known as riders and allow policyholders to customize their coverage. Some companies automatically include riders with specific plans, but most require an additional fee.

Aflac offers various riders that customers can add to a policy. The optional riders offered by Aflac Life Insurance include:

Advanced claim payment
Accelerated death benefit
Spouse term rider
Waiver of a premium benefit
Accident death benefit
Child term rider

Adding these riders to a policy will result in higher Aflac Life Insurance quotes.

How is Aflac rated?

Credit rating agencies review and rate insurance companies on their financial strength. These ratings determine the company’s ability to provide a payout when customers file a claim.

Aflac has been rated an A+ by A.M. Best and S&P and an Aa3 by Moody’s. These are excellent ratings and indicate that Aflac will provide a payout to customers in most situations.

The Better Business Bureau (BBB) also rates companies based on their business practices. For example, the BBB has rated Aflac an A+, indicating that the company is transparent and trustworthy when dealing with policyholders.

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Does Aflac Life Insurance have any complaints?

The Better Business Bureau (BBB) and the National Association of Insurance Commissioners (NAIC) review complaints made about insurance companies. Both organizations have completed Aflac reviews.

At the time of this review, the BBB has received 495 complaints about Aflac over the past three years. The majority of those complaints have been about Aflac’s products and services. The second-most complaints are about its billing and collections.

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According to the NAIC, Aflac has 121 complaints. Additionally, Aflac has a complaint index ratio of 1.27, indicating slightly more complaints than the average insurance company of a similar size.

How can you file Aflac Life Insurance claims?

While many insurance companies provide multiple ways to file claims, the company wants those that buy Aflac Life Insurance to file claims online. To assist customers, the company offers an online claims form.

In most cases, Aflac processes claims within five business days. This timeline is quick for an insurance company. However, since the timetable largely depends on how much information is needed, some claims might take longer.

How can you contact Aflac?

Customers can contact Aflac by phone, email, or online chat for questions or to cancel a policy. The easiest way to reach the company is by calling 800-992-3522. Representatives are available Monday through Friday between 9 a.m. and 7 p.m. (EST).

Additionally, you can fill out an online contact form on the company’s website that sends the customer service team an email. The website also has an online chat feature, allowing you to connect with a representative immediately.

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What are the pros and cons of Aflac Life Insurance?

After learning about the company, you might ask, “Is Aflac worth it?” Every insurance company has positives and negatives that customers should consider before buying coverage. Comparing the Aflac pros and cons will help you decide if it’s the right option.

The positives of Aflac include its several riders, availability in all 50 states, and no-exam policies. These aspects allow customers to customize a policy, and even those with poor health can obtain coverage.

Negatives of Aflac include limited policy term options and low maximum coverage. Most competitors offer more terms than Aflac, and the maximum value of $500,000 is much lower than many life insurance companies.

Determining your most essential coverage aspects will help you decide if these cons should be a concern or if the pros outweigh them.

Who is Aflac?

Aflac began in 1955 as the American Family Life Insurance Company of Columbus in Columbus, Georgia. The company rebranded in 1964 to the American Family Life Assurance Company of Columbus. In 1989, they started using the acronym Aflac, which continues today.

Aflac has grown over the past 65 years to cover more than 50 million customers worldwide, including the largest life insurance markets of the United States and Japan. Today, the company is one of the largest insurance providers in the world.

Aflac Life Insurance: The Bottom Line

Aflac has provided life insurance to customers since 1955. The company offers term life, whole life, guaranteed issue life, and juvenile life coverages with a maximum benefit of $500,000. Additionally, the company has been rated an A+ by A.M. Best.

Learning more about Aflac Life Insurance will help you decide if the company is the best option for you.

Now that you know about Aflac Life Insurance, enter your ZIP code to find free life insurance rates in your area.